Introduction
This Privacy Policy explains how Unmuddled collects, uses, stores, and protects your personal information when you visit our website, purchase products, use our digital tools, download resources, subscribe to emails, or otherwise interact with us.
This Privacy Policy applies to unmuddled.co and any products, services, downloads, applications, resources, and digital tools operated by Unmuddled, including Time Buckets and Stop the Spiral.
Who We Are
Unmuddled is operated by Amanda Appiagyei.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
amanda@unmuddled.co
Information We Collect
Depending on how you interact with our website, products, and digital tools, we may collect:
Information You Provide
- Name
- Email address
- Billing address
- Account information
- Purchase history
- Messages, enquiries, or support requests
Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages visited
- Referring websites
- Dates and times of visits
- Login and security information, where applicable
This information helps us operate, improve, and secure our website and services.
Digital Product Purchases
When you purchase a product through Unmuddled, we collect information required to process your order and provide access to your purchase.
This may include your name, billing address, email address, order history, transaction details, and records of purchased products.
Payment information is processed securely by our payment providers. We do not store full payment card details on our servers.
Time Buckets App
Time Buckets is a productivity app available as a progressive web app (PWA).
What We Store
Your bucket data — including bucket names, tasks, schedules, colours, and settings — is stored locally on your device using your browser’s localStorage.
If you choose to enable sync across devices, your data is also stored in a secure cloud database provided by Supabase and linked to a personal sync code that only you hold.
What We Don’t Store
Time Buckets does not require an account. We do not collect your name, email address, or any personal information through the app itself.
We have no way to identify who you are from your bucket data.
Sync
If you use the sync feature, your bucket data is transmitted to and stored on Supabase servers located in the European Union.
This data is stored under a code you generate and is not linked to your identity.
If you disconnect sync or delete your data, it is removed from the cloud database.
Third Parties
Time Buckets uses Supabase solely to provide optional sync functionality.
No data is sold, shared with advertisers, or provided to unrelated third parties.
Deleting Your Data
You can delete all your data at any time via the app settings.
This removes all stored information from your device. If sync is active, disconnecting sync will also remove your data from the cloud database.
Stop the Spiral
Stop the Spiral stores all data locally on your device using your browser’s localStorage.
This means your tasks, colour labels, timer preferences, and routine selections remain on your device and are not transmitted to our servers.
No account is required to use Stop the Spiral.
No personal information is collected through the app, and no data is shared with third parties.
If you clear your browser or app data, your saved information will also be removed.
Stop the Spiral does not use cookies, does not use artificial intelligence, and does not track usage in any way.
How We Use Your Information
We may use your information to:
- Provide access to products, services, and digital tools
- Process payments and orders
- Deliver purchased products
- Respond to enquiries and support requests
- Send important service-related communications
- Send newsletters and marketing emails where consent has been given
- Improve website performance and user experience
- Maintain website and application security
- Prevent fraud or misuse
- Comply with legal and regulatory obligations
Email Communications
If you purchase a product, download a resource, subscribe to our newsletter, or otherwise opt in to receive emails, we may send:
- Purchase confirmations
- Product updates
- Customer support communications
- Marketing and newsletter emails
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies
Our website uses cookies and similar technologies to:
- Remember preferences
- Maintain secure sessions
- Process purchases and checkout activity
- Improve website performance
- Analyse website usage
- Support the functionality of digital tools, where applicable
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by law, non-essential cookies will only be used with your consent.
Login and Security Data
To help protect accounts, digital tools, and website security, we may collect and store technical information including IP addresses, login activity, browser information, device information, and security logs where applicable.
This information is used for security, fraud prevention, troubleshooting, and system administration purposes.
Third-Party Providers
To operate our website, digital products, and digital tools, we work with a number of trusted third-party providers. These services may process personal information on our behalf in order to deliver purchases, process payments, host content, analyse website performance, provide application functionality, or communicate with customers.
We aim to use as few third-party services as reasonably possible and only work with providers that are necessary to operate our business and serve our customers.
| Provider | Purpose | Privacy Policy |
|---|---|---|
| WordPress | Website software and content management | https://wordpress.org/about/privacy/ |
| WooCommerce | Store, checkout, and order management | https://woocommerce.com/document/marketplace-privacy/ |
| Stripe | Payment processing | https://stripe.com/privacy |
| PayPal (where used) | Payment processing | https://www.paypal.com/privacy |
| Vimeo | Video hosting and delivery | https://vimeo.com/privacy |
| MailerLite | Email marketing and newsletters | https://www.mailerlite.com/legal/privacy-policy |
| Google Analytics | Website analytics and performance monitoring | https://policies.google.com/privacy |
| Supabase | Optional cloud sync functionality for Time Buckets | https://supabase.com/privacy |
| 123 Reg | Website hosting, email hosting, backups, security, and infrastructure | https://www.123-reg.co.uk/terms/privacy.shtml |
We only share information with these providers where necessary for them to perform their services. Each provider is responsible for handling personal information in accordance with its own privacy policy.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide products, services, and digital tools
- Keep purchase and transaction records
- Comply with legal, tax, and accounting obligations
- Resolve disputes
- Enforce agreements
- Provide customer support
- Maintain security and prevent misuse
Purchase records, transaction history, and customer communications may be retained where required for legal, accounting, fraud prevention, or business record-keeping purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Withdraw consent where consent has been given
To exercise any of these rights, please contact:
amanda@unmuddled.co
Security
We take reasonable technical and organisational measures to protect your personal information and maintain the security of our website, products, and digital tools.
However, no website, platform, or online service can guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or security of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated version will take effect immediately upon publication.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Amanda Appiagyei
amanda@unmuddled.co
